Join Our New Store as a Rental Sales Associate!
Angeles Rentals Equipment & Supply, an employee-owned company, is hiring a Rental Sales Associate!
As a Rental Sales Associate at our equipment and tool rental business, you will be critical in growing our rental business and ensuring customer satisfaction. You will be responsible for generating rental leads, providing quotes, and closing rental sales, as well as ensuring customer needs are met and equipment is rented promptly and efficiently. This role requires strong communication skills, a customer-focused approach, and the ability to work well under pressure.
Being part of an employee-owned company offers a unique and dynamic work environment where you can be directly involved in the business’s success. If you have a passion for sales and a commitment to delivering high-quality rental equipment and services to customers, we encourage you to apply for this exciting opportunity.
Angeles Rentals has been a community fixture in the area for over a decade offering rental tools and equipment. We are transitioning into a standalone location from its soon-to-be former site at Angeles Millwork & Lumber Co.
Lumber Traders Inc.’s family of companies offer medical, dental, vision, monthly incentive programs, employee discounts, and employee ownership retirement packages. Our employee ownership retirement plan has historically outperformed typical 401Ks 3 – 5X with no contribution required by the employee.
Click HERE to Apply NOW!
To prospective job applicants: Completing the job application and submitting an optional resume will help us evaluate your qualifications and speed up your potential hiring process. Please provide complete and accurate information on the application to give us a comprehensive view of your candidacy. Submitting a resume will help us quickly understand your professional background and accomplishments. This can lead to faster hiring decisions.
After completing and submitting an application resumes can be submitted by emailing them to joshb@lumbertradersinc.com to make the best possible impression.
POSITION:Â Rental Sales Associate – Fulltime, 10 hour shifts (32-40hrs/week)
EMPLOYMENT WAGES AND BENEFITS:
- Starting wage will range from $17 hr. – $22 hr. DOE.
- Benefits include Medical, Dental, and Vision insurance.
- ESOP (Employee Stock Ownership Program) benefits after approx. 2 years.
- PTO and Sick Time.
- Paid Holidays for Full-Time employees.
IMMEDIATE SUPERVISOR: Â Rental Manager
BASIC FUNCTION: Respond to customers’ needs, answer telephone inquiries, and demonstrate product knowledge. Operate retail and rental software. Load/unload tools and equipment. Maintain a clean, organized, and safe store.
RESPONSIBILITIES:
- Provides the highest possible level of service to all customers with the main objective of serving our customers.
- Interacts in a positive manner with customers in person and on the telephone. Assists with questions regarding merchandise, location of merchandise in-store, pricing, and promotions.
- Ask customers questions to determine their rental needs and recommend proper equipment. Provides customers with information on additional items related to purchases made, i.e., upselling and add-on sales.
- Prepare rental forms and contracts by obtaining customer signatures and other information as required.
- Explain rental fees and provide information about rented items such as the operation of equipment and safety features.
- Schedule equipment delivery, and pickups, and assist customers with the loading and unloading of equipment when necessary.
- Daily audits of open contracts and call overdue rentals.
- Resolve customer problems and answer questions.
- Process retail and equipment sales and returns.
- Clean showroom floor and equipment. Arrange showroom displays. Keep shelves organized, stocked, and clean.
- Basic repair and maintenance of power tools.
- Comply with government safety requirements, regulations, and security in the store.
- Answers telephone inquiries pleasantly and promptly.
- Maintains up-to-date knowledge of rental equipment, products sold, product usage, product prices, and new products on the market.
- Listens to a customer’s complaint with the objective of solving the problem.
- Complies with Company procedures on sales transactions, paperwork, refunds, credit memos, etc.
- complies with government safety requirements, regulations, and security in the store.
- Accepts returned merchandise by verifying documents and merchandise.
- Coordinates with receiving/warehouse to restock returned merchandise.
- Locates, orders, and follows up on special order items.
- Must understand and use proper cash handling techniques.
- Maintains stock, displays, and housekeeping for assigned areas.
- Complies with dress code specified by Company policy.
- Assists Rental Manager and other employees as needed.
- Attends and participates in all company-sponsored training programs as required.
- Promotes team concept.
- Assist with any other duties as required.
EDUCATION, SKILLS, AND REQUIREMENT:
- High school diploma or general education degree (GED)
- Valid driver’s license and satisfactory record.
- Customer service aptitude and strong telephone skills.
- Computer and software proficiency.
- Basic understanding of small engines, power tools, and the trades.
- Rental, equipment, inside sales, customer service, dispatcher, construction, or similar roles preferred.
SKILLS, KNOWLEDGE & ABILITIES:
- Reasonable computer proficiency, and experience with Epicor Eagle is a plus.
- Ability to do math, read orders, follow instructions, and complete forms.
- Ability to apply concepts of basic algebra and geometry.
- Ability to communicate with customers, other employees, and supervisors using verbal and legible written skills.
- Ability to effectively analyze and prioritize daily job demands.
PHYSICAL DEMANDS:
- Ability to stand for up to 4 hours at a time.
- Ability to lift and/or move up to 100 pounds safely.
- Reach over head to grasp materials.
- Bend, stoop, or squat to floor level on a repetitive basis.
- Manual dexterity
ENVIRONMENT AND PHYSICAL WORKING CONDITIONS:
- Occasional exposure to the elements and extreme temperatures.
- Occasional exposure to bright lights, loud noise, dust, gas, and/or fumes.
- Work with mechanical equipment daily.
- Occasionally work outside in various weather conditions.
ADDITIONAL INFO:
- A Pre-Hired (WA State Standards) Drug Test is Required